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Topdot Solar NY

Frequently Asked Question

Most Commonly Asked

Solar panels work well on any type of roof but the production will vary depending on what direction the panels are facing. When considering where to place the panels on any home we go by S-W-E-N. Meaning when we design your systems we start by seeing what can be added to the South face, then we go to the West face, and lastly the North face if necessary.

Not a lot! Our minimum systems size is anywhere from 8-12 panels which should fit at a minimum on most single-family homes.

Does a solar panel system only work when it is sunny outside?

Today's technology allows for solar panel to produce energy at all times of day! Even at night! Also, because of net metering even if you have a cloudy month, all of the energy that you have consumed and sent to the grid builds up credits. Those credits build up and send you back energy in times of need!

Will my solar panels come with any warranty or guarantee?

Yes, certainly. All of our panels come with a 25 year manufacturer's guarantee/warranty. Different systems come different warranties. Please ask your Solar Representative during your consultation about your system and warranties it comes with.

How long will the solar panels last?

A typical solar panel system lasts for up to 25 years. The technology today allows them to possibly last even longer!

How long will it take to install the solar panels?

After all agreements are signed, the process can take anywhere from 2-4 weeks. It all depends on the weather and how long your local city/town's permitting process takes.

How can I keep my solar panels clean?

The good thing about solar panels is that they get cleaned on their own if you position them at 15 degrees. But we recommend our clients to inspect the solar panels once every year and rinse it whenever they find it extremely necessary. There are window-cleaning companies as well, who can clean these solar panels for you. If you want, you can get in touch with window cleaning companies as well.

Is maintenance and on-going service required?

It is highly recommended that you get in touch with us once every two years for maintenance services. We offer affordable maintenance packages that you can choose from.

Will the solar panel work even if there is a power cut?

The short answer is yes. If you have a battery or a backup generator connected to your panels your power will not be cut off. If you just have panels that are connected to the grid, when the power is cut off, yours is too.